Starting July 1, 2014, Northeast Behavioral Health Partnership will no longer be the Behavioral Health Organization that manages behavioral health care in the Northeast area of the state which is the following counties.
Starting July 1, 2014, Northeast Behavioral Health Partnership will no longer be your Behavioral Health Organization that manages your behavioral health care.
This change will not affect your Medicaid benefits or services. Your mental health and/or substance use disorder services will continue without interruption and with the same provider(s) you have today.
- Northeast Behavioral Health Partnership is responsible for your behavioral health care needs through June 30, 2014.
- Colorado Access will be responsible for your behavioral health care starting July 1 2014.
- Colorado Access will reach out to your provider and continue their contracts for the first few months. Should your provider decide not contract with Colorado Access, they will help you find a new provider.
We are proud to have been able to serve you for the past several years. We wish you well.
- What is the change?
The Access Behavioral Care program that is part of Colorado Access will now cover behavioral health services for Medicaid members. Northeast Behavioral Health Partnership will no longer be the behavioral health organization for Medicaid members in Cheyenne, Elbert, Kit Carson, Larimer, Lincoln, Logan, Morgan, Phillips, Sedgwick, Washington, Weld, and Yuma counties.
- Does this affect my Medicaid?
No, your Medicaid benefits will not change. Your Medicaid benefits include behavioral health services.
- Will I be able to keep seeing the same doctor and providers?
Colorado Access has a large network of providers that you can choose from. In most cases, you can still see the same behavioral health care providers you are seeing now. Colorado Access will work with you if you are seeing a provider that is not part of their network.
- Do I have to do anything?
No, you do not need to do anything to keep getting your Medicaid behavioral health benefits. Your Medicaid benefits will not change.
- Whom can I call with questions, or find more information?
You may call Colorado Access at (970) 221-8508 or 1-844-880-8508 (toll free). TTY users should call 1-888-803-4494. You may also visit www.coaccess.com.
You may call Northeast Behavioral Health Partnership at (970) 347-2374 or (888) 296-5827 (toll free). You may also visit www.nbhpartnership.com.
- Who is Colorado Access?
Colorado Access is a nonprofit health plan that has provided access to behavioral and physical health services for people in Colorado for nearly 20 years. Colorado Access has a strong relationship with the State of Colorado and serves more than 500,000 members.
Due to the change in Behavioral Health Organization, please note the following:
- All current authorizations and claims payments for dates of service prior to July 1, 2014 will continue to be processed as currently being done.
- Authorizations that have an end date beyond July 1, 2014 will end on June 30, 2014.
- You may not send claims for services provided after July 1, 2014
- For dates of service on or after July 1, 2014, you must contact Colorado Access, the new vendor for HCPF, in order to continue treatment of those Medicaid Members in your care. You may call Colorado Access at (970) 221-8508 or 1-844-880-8508 (toll free).
- Colorado Access will continue authorization of services for a few months to allow continuity of care for Medicaid Members.
- If you do not wish to contract with Colorado Access, you are responsible for assisting your current clients in finding a new provider.
Thank you for the service you have given to our Medicaid recipients; it has been a pleasure working with you.