Welcome to Northeast Behavioral Health Partnership.
State Changes: Deadline for filing Grievances and Appeals
The State of Colorado has made changes to the Medicaid rules, effective November 30, 2010.
The State changed the deadline to file a complaint or grievance about Medicaid mental health services. You now have 30 calendar days from the time an event happened to file a complaint. (Earlier, you had only 20 calendar days.)
The State changed the deadline to Appeal a decision (or Action) that you disagree with and also changed the deadline to file an appeal with the Office of Administrative Courts. You now have 30 calendar days from the mailing date of the Notice of Action that Northeast Behavioral Health Partnership sent you. (Before, you had only 20 calendar days.)
SAMHSA Launches New Website Aimed at Preventing Youth Suicide
According to the U.S. Department of Health and Human Services, suicide is the third leading cause of death for 15-24 year olds. It accounts for 12 percent of deaths for this age group. In response, The Substance Abuse & Mental Health Services Administration, the Ad Council, and the Inspire USA Foundation have launched Reachout.com, a website geared at helping to prevent teen suicide.
Reachout.com shares stories from youth that have "been there." There are a wide range of stories aimed at showing that we all have hard times and there are ways to get through them. Story categories include: self harm, loss and grief, drugs and alcohol, friendships and peer relationships, romance sexuality & pregnancy, and more.
Visit the Your Voice section to find out how you can get involved, and if you or someone you know needs help there are more links under Get Help. There are links to follow Reachout.com on twitter and you can add them to FaceBook and MySpace to help get the word out and help prevent suicide. "We can help us."
Nurse Advice Line
The Department of Health Care, Policy and Financing (HCPF) has a new NURSE ADVICE LINE to help Medicaid members with health needs. If you are a Medicaid Member, you can talk to a registered nurse 24 hours a day, 7 days a week. Nurses can answer questions about your health care. They can give you advice if you are having a medical emergency. Call the Nurse Advice line at 1-800-283-3221. Learn more about HCPF's Nurse Advice Line.
Member Involvement in Planning and Decision Making
NBHP encourages and supports clients and their families to get involved in various committees and work groups. NBHP has groups and committees that:
- make decisions about services by making plans for new services or making changes to current services;
- review the quality of care given by providers by looking at reports and analyzing what and how everything works to help clients get better;
- review NBHP’s written materials or web-site information for members to see if the writing is clear and understandable by the average person;
- review general policies to see if they show that NBHP is honoring the Medicaid contract.
- train clients and family members to outreach to and educate others about maintaining wellness.
Quality Improvement Committee:
Contact: Stacy Thompson
Phone Number: 970-347-2331 or 1-888-296-5827
Meeting Date: 2nd Tuesday of each Month
Time: 11:30 – 1:00
Where: NBHP Board Room,
1300 N. 17th Avenue,
Greeley, CO.
Mileage, lunch and stipends are offered to members, parents and family members who are a part of this Committee. Child care can be arranged. Learn more details of the Quality Department committees. Please complete an application if you are interested in participating in the Quality Improvement Committee.
Member and Family Advisory Council:
Contact: Jennifer Euler, NBHP Office of Member and Family Affairs (OMFA)
Phone Number: 970-347-2367 or 1-888-296-5827
Meeting Date: Quarterly; Last Friday of the Month
Time: 10:00 – 3:00
Where: Call or Email NBHP OMFA for details.
Mileage is reimbursed and lunch is provided for Council participants. Child Care can be arranged.
Member Events
Contact: Jennifer Euler, NBHP Office of Member and Family Affairs (OMFA)
Phone Number: 970-347-2367 or 1-888-296-5827
- Bi-monthly local focus groups in Sterling, Fort Morgan, Ft. Collins, Greeley, and Loveland. Time TBA
- Client and family member training in maintaining wellness.
- Annual public forums for all stakeholders held in Greeley, Fort Collins, Sterling and Fort Morgan. Time TBA
Upcoming Events
Call or Email NBHP OMFA for details.
Our website posts details regularly, so check back often.
